Last Updated: February 10, 2026

This Privacy Policy (“Policy”) explains how VR Piano, Inc. (“we,” “our,” or “us”) collects, uses, and shares information in connection with the piano game “Sigure: VR Piano Game” (the “Service”).

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Account Information

Nickname, email address, age range, gender, country/region.

1.2 In-Game Activity

Gameplay metrics (e.g., playtime, session count/timestamps, cleared songs, scores/combos), login history, purchase history.

1.3 Cookies & Similar Technologies

We use cookies, web beacons, and log data (e.g., IP address, device and browser information). See Cookies & Tracking below for details.

2. How We Use Information

  • To provide, operate, and improve the Service
  • To personalize game experience and content recommendations
  • To process purchases and maintain transaction records
  • To analyze usage and performance (including aggregated analytics)
  • To provide support and respond to inquiries
  • To send important notices (e.g., Terms updates, security notices) and, where permitted, marketing communications

3. Legal Bases (EEA/UK Users)

Where GDPR/UK GDPR applies, we process personal data based on:

  • Performance of a contract (to provide the Service)
  • Legitimate interests (e.g., security, analytics, product improvement)
  • Consent (e.g., certain cookies/marketing, where required)
    You can withdraw consent at any time without affecting lawfulness of prior processing.

4. Retention

We keep personal data only as long as necessary for the purposes above, including to comply with legal obligations, resolve disputes, and enforce agreements. Criteria include: account status, statutory limitation periods, and the nature of the data. When no longer needed, data is deleted or irreversibly anonymized.

5. How We Share Information

We may share information with:

  • Service providers/processors that support hosting, analytics, customer support, and payments (e.g., Meta, Google, cloud/analytics vendors).
  • Authorities where required by law or to protect rights, safety, and security.
  • Business transfers in connection with a merger, acquisition, or sale of assets.
    We do not sell personal information.

6. Security

We use technical and organizational safeguards (e.g., encryption in transit, access controls). No Internet transmission or storage system is 100% secure.

7. Your Rights

Regardless of your geographic location, we respect your privacy and provide the following rights to all users:

  • Right to Access and Deletion: You have the right to request information about the specific personal data we collect (e.g., email address, device identifiers, and usage logs) and how it is used. You may also request the deletion of this data at any time.
  • Exercise Your Rights (Data Deletion Request): To request data deletion or exercise any other rights (correction, restriction, or portability), please contact us through either of the following channels:
  • Process: Upon receiving your request, we will verify your identity to ensure security and complete the deletion process within 30 days. Please note that certain data may be retained if required by law or for essential security purposes.

8. Cookies & Tracking

You can manage cookies in your browser settings; disabling some cookies may affect functionality. We currently do not respond to “Do Not Track” (DNT) signals.

9. International Data Transfers

Our company is based in Japan, and we process and store personal data in Japan and the United States.
When personal data is transferred from the EEA, the UK, or Switzerland, we ensure an adequate level of protection by using recognized safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, and other legally approved mechanisms.
You may request a copy of these safeguards by contacting us at support@vrpiano.co.jp(some details may be redacted for confidentiality).

10. Children’s Privacy

The Service is intended for users aged 13 and over. Users aged 10–12 may only use the Service through a parent-managed Meta account. Purchases by minors require parental consent. If we learn we have collected personal data from a child in violation of applicable law, we will delete it.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be announced on this page and become effective on the date listed above.

12. Contact

VR Piano, Inc.
Email: support@vrpiano.co.jp